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Inquiries about Admission and Park Tickets

Inquiries about Admission and Park Tickets

Contact Us > Inquiries about Admission and Park Tickets

QI entered with an admission ticket and have not purchased a park passport. I would like to use the attractions, but where can I buy attraction tickets?

ATickets can be purchased at the Clock Tower ticket booth, Hotel Gate, License Center, and License Center.
You can also directly pay the usage fees at each attraction using the payment methods listed below.
Mobile QR Payment: PayPay
Electronic Money: Rakuten Edy, nanaco, WAON, iD
Transportation IC: Suica, TOICA, Kitaca, manaca, ICOCA, PASMO, SUGOCA, nimoca, Hayakaken

QIs there an expiration date for attraction tickets?

AThere is no expiration date. If you are unable to use it all, you can use it during your next visit.
* The park passport is only valid for the day of purchase.

QCan attraction tickets and park passports be refunded?

ARefunds cannot be accepted.

QOne family member is considering purchasing a park passport. Is it impossible to transfer the park passport?

APark passports cannot be exchanged.

QI purchased an admission ticket and passport through "Asoview!" How do I enter the park?

APlease come directly to the Main Gate and show the QR code screen of Asoview! to the gate staff.

QAre there payment methods other than cash for purchasing admission tickets and park passports?

AThe following credit cards and payment services are available for use.
VISA, MASTER, JCB, Mitsubishi UFJ Nicos, DC, UC, Diners, Amex, CF, UnionPay, Honda C Card, PayPay,
d payment, AliPay, WeChat Pay, Rakuten Edy, nanaco, WAON, iD, transportation IC (Suica, TOICA, Kitaca, manaca, ICOCA, PASMO, SUGOCA, nimoca, Hayakaken)

QWhere can I purchase discount tickets for children's birthdays?

AYou can purchase it here.
*Discounts are applicable within one month of the child's birthday.

QIs there anything I need to show when entering for a birthday discount?

AAsoview! (WEB Ticket) Please show the staff the original QR code screen and a form of identification that confirms your child's birthday (either your child's health insurance card, mother and child health handbook, My Number card, or residence certificate).

QCan the children's birthday discount be applied to the family?

AApplicable. Up to 5 people, including eligible children in middle school and below, are eligible for the discount.

QCan I purchase park passes and pool tickets at the hotel?

ATickets cannot be purchased at the hotel front desk. Please purchase WEB tickets or buy them at the Hotel Gate before entering the park.

Click here for WEB tickets

QI have a 2-year-old child. Is there a fee for the child?

AChildren under 3 years old can enter for free and use attractions at no charge.

QCan I ride the attractions with cash?

ACash payments are not accepted for rides. Please purchase a park passport or attraction tickets, or pay the usage fee at each attraction using one of the payment methods listed below.
Mobile QR Payment: PayPay
Electronic Money: Rakuten Edy, nanaco, WAON, iD
Transportation IC: Suica, TOICA, Kitaca, manaca, ICOCA, PASMO, SUGOCA, nimoca, Hayakaken

QI have an annual passport. I will be in elementary school within the validity period. Is there anything you need?

AThere is no need to recreate the card or pay additional fees. We may need to verify your age when using the attractions, so please inform us verbally.

*The content is subject to change without notice.
*The displayed price is the total amount.
*The photos and illustrations used are for illustration purposes only.
*The QR code is a registered trademark of DENSO WAVE INC.