Frequently Asked Questions about Group Plans ｜ Contact Us

How many people are required for group treatment?

For the number of paid attendees on the day, a total of 15 or more people, including adults, children, and infants (ages 3 to pre-school), will be treated as a group.

When using SUZUKA CIRCUIT PARK

1. If you are arriving by sightseeing bus,
please enter through the bus and taxi gate in front of the Main Gate.
After getting off the bus, please complete your procedures at the group reception on the right side of the ticket sales area.
2. If you are arriving by passenger car
Please enter through the parking gate, and follow the instructions of the parking staff to park your vehicle in an available parking space.
Please gather in front of the Main Gate and complete your procedures at the group reception located to the right of the ticket sales area.

Click here for the park map

Where is the group reception area?

It is located to the right of the ticket booth at the Main Gate.
At the group reception, we will provide information on ticket distribution, payment, and facility usage.

Do all participants have to purchase the same ticket for SUZUKA CIRCUIT PARK?

It is fine if the types of tickets are mixed.

Can you send me the attraction tickets for SUZUKA CIRCUIT PARK in advance?

Tickets will not be sent in advance. They will be handed over at the group reception upon your arrival on the day of the event.

Regarding the use of lunch tickets, can they be used for other menu items if an additional fee is paid?

You cannot use any menu other than lunch tickets for an additional fee.
Only the limited menu for lunch tickets is available.

Can I get allergy information in advance about the lunch ticket menu at the park restaurant?

Based on the ingredient list for each menu item, we have prepared a table indicating the presence or absence of the seven specific allergens (eggs, dairy, wheat, shrimp, crab, buckwheat, peanuts).
*This is not an allergy response table. Thank you for your understanding.

Does the park restaurant have special menus for children and students with allergies?

We offer a curry free of the five major allergens at Putti Town Kitchen.
For children and students who wish to use the service, we will provide a dedicated lunch ticket upon your arrival, so please contact us in advance.

Are there gift certificates available for purchasing attraction tickets, souvenirs, or meals?

There is a 500yen voucher available.
Available at various facilities such as attractions, hotels, and restaurants.
* Vending machines are not available.
No change will be given, so thank you for your understanding.
The validity period of the voucher is 6 months from the month of issue.

Is it possible to have an announcement made in the park?

We are accepting announcements within the park at any time. Please make your request at the Main Information Center on the day of your visit.

Is a separate photography fee required if a photographer accompanies the group?

If accompanied by a photographer, a flat fee of 2,100yen for the shoot will be required, regardless of the number of people or cuts.
Upon arrival, please pay the photography fee at the group reception.

Where can I obtain information about the nearest health center or hospital facilities?

We will send you the facility list by email or postal mail.

If I lose various tickets or gift certificates, can they be reissued?
※Admission tickets, attraction tickets, lunch tickets, vouchers, etc.

Reissuance is not possible. You will need to purchase again. Thank you for your understanding.

There are participants using wheelchairs in the group, but are there any attractions that can be accessed while remaining in the wheelchair?

Run-run Balloon and Circuit Wheel can be used while in a wheelchair.
If there are customers with physical disabilities in your group, please contact us in advance.
Additionally, if you are using our facilities with customers (or groups) who have physical disabilities, please be sure to conduct a preliminary visit.

*The content is subject to change without notice.
*The displayed price is the total amount.
*The photos and illustrations used are for illustration purposes only.